Hospital Quality

Maryland hospitals share a common goal—providing the right care at the right time in the right setting. Hospitals are proud of their ongoing commitment to delivering the highest quality of health care and continuous efforts to improve their quality performance. This Web site provides a tool for helping consumers learn more about the individual hospital performance of hospitals in Maryland.

This site provides quick access to the most current information available from state and federal health care organizations, including:

Hospital Performance Measures

To view hospital performance measures for all reporting Maryland hospitals, click the button below. The measures currently available through the Centers for Medicare and Medicaid Services include heart attack, heart failure, pneumonia, surgical infection prevention, children's asthma care and patient satisfaction. More indicators will be added on a continuous basis.

What Consumers Should Know

This Web site is a resource for patients to use when asking their physicians questions about choosing the right hospital.

This information is a tool to advance consumer education, and should not be used to rank or compare hospitals. There is no one “best” hospital that can be identified from these data. This information merely reports “what” happened; it doesn’t try to explain “why” it happened.

Also, the data are nearly one year old, and thus does not necessarily reflect a hospital’s current practice. Therefore, consumers should not draw conclusions based solely on the information provided here.

Maryland Patient Safety Center

The Maryland Patient Safety Center brings together health care providers to study the causes of unsafe practices and puts practical improvements in place to prevent errors. Designated in 2004 by the Maryland Health Care Commission as the state’s patient safety center, the Center is committed to making Maryland hospitals the safest in the nation. Click here to learn more about the Maryland Patient Safety Center.

The Office of Health Care Quality

The Office of Health Care Quality is the regulatory agency within the Maryland Department of Health and Mental Hygiene charged with monitoring the quality of care among Maryland’s health care facilities and community residential programs. The office licenses and certifies the health care facilities and takes complaints. To file a complaint about a health care facility, call 1-877-402-8218.